Bounced Check*

Customer bounced a check? Here’s how to enter it in the POS:

1. In the POS, load the customer.
2. Press Enter to go to the Payment page.
3. In the Pay Towards Account field, input the amount of the check as a negative (ex: -100). This will indicate on the customer’s account that they now owe this money.
4. In the Check tender, input the amount again as a negative. Enter the Check Number of the bounced check, so you can track what happened to it. Press Enter to complete the transaction.

Optional: Bounced Check Fee

To charge a fee for bounced checks:

Note: First create an item in the system called Bounced Check Fee. This only needs to be done once.

Add the Bounced Check Fee item to the sale (with this customer) and complete the transaction with their payment for the bounced check.