To discount an item:
1. Expand the item or press CTRL + ALT + D.
2. Select the Discount tab and input the discount percent, discount amount, or after discount total. Click Apply.
Manager Approval for Discounts
Speak to your agent about setting up your POS to request approval from a manager before allowing a discount.
It can be set up to send a text message or email to a manager to request a discount approval. It can also be set up to send approval requests to a backup number if there’s no response from the manager after 10 seconds (or however long you choose).
- This discount will be indicated on the receipt as a discount. To change a price without showing a discount, see Quick Price Change.
- To discount an entire transaction, see Discount a Sale.