To discount an item:
1. Expand the item or press CTRL + ALT + D.
![](https://i1.wp.com/wiki.firstchoicepos.com/wp-content/uploads/2021/04/image-19.png?resize=660%2C64&ssl=1)
2. Select the Discount tab and input the discount percent, discount amount, or after discount total. Click Apply.
![](https://i2.wp.com/wiki.firstchoicepos.com/wp-content/uploads/2021/04/image-18.png?resize=660%2C205&ssl=1)
Manager Approval for Discounts
Speak to your agent about setting up your POS to request approval from a manager before allowing a discount.
It can be set up to send a text message or email to a manager to request a discount approval. It can also be set up to send approval requests to a backup number if there’s no response from the manager after 10 seconds (or however long you choose).
- This discount will be indicated on the receipt as a discount. To change a price without showing a discount, see Quick Price Change.
- To discount an entire transaction, see Discount a Sale.