Pay Account Balance*

To pay up a customer’s account balance:

  1. Pull up the Customer in the POS.
  2. In the Payment screen, press F10 on your keyboard to go to the Pay Towards Account field. Input the amount you want to pay or press plus (+) to autofill the balance on the account.
  3. Scan a card or press plus (+) in any payment time.
Note: You cannot pay the account balance with Account as a tender. Use cash, credit, or other payment type.

Return Customer Credit

To return remaining account funds to the customer when there’s a credit on the customer account:

Add a minus () before entering the amount in Pay Towards Account.


  • To link payment to specific transactions, see Link Payments.
  • For additional customer information, see Customers.