Discount an Item

JUMP TO: Apply to All Item Units | View Discounts Applied


Discounted items indicated in green

Discounts can easily be applied using the  button on the left panel:

In the Discount panel, select  to discount an individual item. [To discount an entire sale, see Discount a Sale.]

There are 4 types of discounts for an item:

  1. Discount a percentage.
    Item discounted 10%
  2. Change unit price.
    $.75 per unit instead of $1.00
  3. Change total price.
    Total price for all 5 units is now $4.50 instead of $5.00
  4. Take off a set amount.
    $1.00 off

Apply to All Item Units

To apply this discount to all of this item in the transaction, select Apply to all item units.

Apply to all item units selected
“Apply to all item units” NOT SELECTED – item is discounted only on one line
“Apply to all item units” IS SELECTED – discount applied to all occurrences of the item but not to other items

Discount Approval From Manager

Want to request approval from a manager before allowing a discount? Speak to your agent about setting up discount approvals.

The POS can be set up to send a text message to a manager to request a discount approval.

It can also be set up to send approval requests to a backup number if there’s no response from the manager after 10 seconds (or however long you choose).


View Discounts Applied

To view discounts applied, enter CTRL + ALT + D.

computer key Ctrl & computer key Alt & computer key D =


  • These discounts will be indicated on the receipt as a discount. To change a price without showing a discount, see Quick Price Change.